Skip to main content

Ticket

No description

type Ticket {
action_data: JSON
actionedBy: IdentityDisplay
actioned_by: ID
approval_step_id: ID
assignedToGroup: GroupDisplay
assignedToIdentity: IdentityDisplay
assigned_to_id: ID
assignment_type: String!
beneficiary_data: IdentityDisplay
claimedBy: IdentityDisplay
claimed_at: DateTimeISO
claimed_by: ID
comment: String
created_at: DateTimeISO!
due_at: DateTimeISO
form_data: JSON
form_definition: JSON
id: ID!
provisioning_operation_id: ID
request: Request
request_id: ID
requestedResource: ResourceDisplay
requested_resource_id: ID
status: TicketStatus!
type: String!
updated_at: DateTimeISO!
}

Fields​

Ticket.action_data ● JSON scalar​

Ticket.actionedBy ● IdentityDisplay object​

Ticket.actioned_by ● ID scalar​

Ticket.approval_step_id ● ID scalar​

Ticket.assignedToGroup ● GroupDisplay object​

Ticket.assignedToIdentity ● IdentityDisplay object​

Ticket.assigned_to_id ● ID scalar​

Ticket.assignment_type ● String! non-null scalar​

Ticket.beneficiary_data ● IdentityDisplay object​

Ticket.claimedBy ● IdentityDisplay object​

Ticket.claimed_at ● DateTimeISO scalar​

Ticket.claimed_by ● ID scalar​

Ticket.comment ● String scalar​

Ticket.created_at ● DateTimeISO! non-null scalar​

Ticket.due_at ● DateTimeISO scalar​

Ticket.form_data ● JSON scalar​

form_data submitted by the requester for this ticket's request_resource, if any. Sourced from request_resources.form_data at read time.

Ticket.form_definition ● JSON scalar​

Snapshot of the resource's form_definition at request-creation time, so the ticket UI can render the form_data with the same spec the requester saw.

Ticket.id ● ID! non-null scalar​

Ticket.provisioning_operation_id ● ID scalar​

Ticket.request ● Request object​

Ticket.request_id ● ID scalar​

Ticket.requestedResource ● ResourceDisplay object​

Ticket.requested_resource_id ● ID scalar​

Ticket.status ● TicketStatus! non-null enum​

Ticket.type ● String! non-null scalar​

Ticket.updated_at ● DateTimeISO! non-null scalar​

Returned By​

claimTicket mutation ● ticket query ● ticketsByRequest query ● updateTicket mutation

Member Of​

ProvisioningOperation object ● RequestResource object ● TicketConnection object